Life can feel overwhelming at times. You may be carrying stress, anxiety, or the weight of past experiences, or finding yourself stuck in patterns that are hard to understand or change.

I offer counselling for adults in Ross-on-Wye, providing both face-to-face counselling and online counselling to support you through life’s challenges in a calm, compassionate, and confidential space.

Aviva policies can vary depending on your level of cover and whether your policy is personal, family, or workplace based. Because of this, it is important to confirm exactly what your policy includes before booking counselling.

Before booking your first session:

1. Check your Aviva policy details
Contact Aviva directly or visit the Aviva Claims and Support Hub to confirm:

• Whether counselling or talking therapies are included
• Whether pre authorisation is required
• Whether GP or Consultant referral is needed
• How many sessions are covered
• Whether excess fees or limits apply

2. Have your policy details ready
Aviva may request your membership, claim, or authorisation details before treatment begins.

3. Make sure treatment is authorised
Pre authorisation may be required depending on your policy, so checking in advance can help avoid unexpected costs.